Information Technology

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How to Win at CRM: Strategy, Implementation, Management


Seth Kinnett
July 13, 2017

This book provides clarity and guidance on effective strategy, implementation and management of CRM. It explores both the conceptual and cultural context of CRM initiatives along with the particulars of CRM system implementation and management. In order to provide this clarity, it surveyed the exist...

A Practical Introduction to Enterprise Network and Security Management


Bongsik Shin
July 12, 2017

Computer networking and cybersecurity are challenging subjects, partly because of the constant rise and fall of related technologies and IT paradigms. As the title implies, much focus of this book is on providing the audience with practical, as well as, theoretical knowledge necessary to build a sol...

Intrusion Detection and Prevention for Mobile Ecosystems


Georgios Kambourakis, Asaf Shabtai, Constantinos Kolias, Dimitrios Damopoulos
September 6, 2017

This book presents state-of-the-art contributions from both scientists and practitioners working in intrusion detection and prevention for mobile networks, services, and devices. It covers fundamental theory, techniques, applications, as well as practical experiences concerning intrusion detection a...

Understanding the New European Data Protection Rules


Paul Lambert
September 21, 2017

Compared to the US, European data and privacy protection rules seem Draconian. The European rules apply to any enterprise doing business in the EU. The new rules are far more stringent than the last set. This book is a quick guide to the directives for companies, particularly US, that have to comply...

Enterprise Cloud Computing for Non-Engineers

Stephan Jones, Frank M. Groom
March 21, 2018

This book provides a technical description of cloud computing technologies, covering cloud infrastructure and platform services. It then addresses the basics of operating a Cloud computing data center, the services offered from Cloud providers, the carrier role in connecting users to data centers,...

A Practical Guide to Database Design, Second Edition

Rex Hogan
March 16, 2018

Fully updated and expanded from the previous edition, A Practical Guide to Database Design, Second Edition, is intended for those involved in the design or development of a database system or application. It begins by focusing on how to create a logical data model where data is stored "where it...

Information Security Management Systems: A Novel Framework and Software as a Tool for Compliance with Information Security Standard

Heru Susanto, Mohammad Nabil Almunawar
March 15, 2018

This new volume, Information Security Management Systems: A Novel Framework and Software as a Tool for Compliance with Information Security Standard, looks at information security management system standards, risk management associated with information security, and information security awareness...

The Nano Age of Digital Immunity Infrastructure Fundamentals and Applications: The Intelligent Cyber Shield for Smart Cities

Rocky Termanini
March 15, 2018

Present anti-virus technologies do not have the symmetrical weaponry to defeat massive DDoS attacks on smart cities. Smart cities require a new set of holistic and AI-centric cognitive technology, such as autonomic components that replicate the human immune system, and a smart grid that connects...

Applied Cloud Deep Semantic Recognition: Advanced Anomaly Detection

Mehdi Roopaei, Peyman Najafirad (Paul Rad)
March 15, 2018

This book provides a comprehensive overview of the research on anomaly detection with respect to context and situational awareness that aim to get a better understanding of how context information influences anomaly detection. In each chapter, it identifies advanced anomaly detection and key...

Software Design: A Comprehensive Guide to Software Development Projects

Murali Chemuturi
March 12, 2018

This book is perhaps the first attempt to give full treatment to the topic of Software Design. It will facilitate the academia as well as the industry. This book covers all the topics of software design including the ancillary ones....

Parallel Programming for Modern High Performance Computing Systems

Pawel Czarnul
February 28, 2018

In view of the growing presence and popularity of multicore and manycore processors, accelerators, and coprocessors, as well as clusters using such computing devices, the development of efficient parallel applications has become a key challenge to be able to exploit the performance of such systems....

Computer Organization: Basic Processor Structure

James Gil de Lamadrid
February 23, 2018

Computer Organization: Basic Processor Structure is a class-tested textbook, based on the author’s decades of teaching the topic to undergraduate and beginning graduate students. The main questions the book tries to answer are: how is a processor structured, and how does the processor function, in...

Communication Protocol Engineering, Second Edition

Miroslav Popovic
February 14, 2018

The book aims to enable the reader to master the engineering of communication protocols, which are amply present nowadays in mobile phones, tablets, laptops, smart appliances, and service providers' datacenters and clouds. Readers will acquire the theoretical knowledge and practical skills to...

Managing Project Competence: The Lemon and the Loop

Rolf Medina
January 25, 2018

For companies to be successful, the management of an organization needs to understand how competence evolves and how it can be utilized and linked to the organization’s goals. When executive managers understand this, there is a higher probability that the people working in the organization will be...

The Human Change Management Body of Knowledge (HCMBOK®), Third Edition

Vicente Goncalves, Carla Campos
January 24, 2018

"I am happy to recommend this work. I believe in the principles presented in it and identify with its context. Due to the lack of knowledge on the subject in the market, it is a topic that must be made known. The book should be in the library of all project and change managers."— Paul Dinsmore, PMI...

Management and Technological Challenges in the Digital Age

Pedro Novo Melo, Carolina Machado
January 22, 2018

Technological developments in recent years have been tremendous. The evolution is visible in companies through increasing technological equipment, computerized procedures, and management practices. One of the visible management practices is related to employees' management. Parallel to the concerns...