Business & Management

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DOE Simplified: Practical Tools for Effective Experimentation, Third Edition

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Mark J. Anderson, Patrick J. Whitcomb
May 19, 2015

Offering a planned approach for determining cause and effect, DOE Simplified: Practical Tools for Effective Experimentation, Third Edition integrates the authors’ decades of combined experience in providing training, consulting, and computational tools to industrial experimenters. Supplying reader...

Creating a Lean Culture: Tools to Sustain Lean Conversions, Third Edition

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David Mann
October 22, 2014

Winner of a Shingo Research and Professional Publication Award The new edition of this Shingo Prize-winning bestseller provides critical insights and approaches to make any Lean transformation an ongoing success. It shows you how to implement a sustainable, successful transformation by developing a ...

Value Stream Mapping for the Process Industries: Creating a Roadmap for Lean Transformation

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Peter L. King, Jennifer S. King
April 24, 2015

Providing a framework that highlights waste and its negative effects on process performance, value stream maps (VSMs) are essential components for successful Lean initiatives. While the conventional VSM format has the basic structure to effectively describe process operations, it must be adapted and...

Lean Safety Gemba Walks: A Methodology for Workforce Engagement and Culture Change

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Robert B. Hafey
November 24, 2014

A Lean Safety Gemba Walk is a walk through the work area (Gemba) that focuses on the continuous improvement of safety. When conducted in a respectful manner, by skilled facilitators, Safety Gemba Walks can have a dramatic long-lasting impact on the culture of a business. Lean Safety Gemba Walks: A M...

Managing Service, Education and Knowledge Management in the Knowledge Economic Era: Proceedings of the Annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2016 (SERVE 2016), 8-9 October 2016 & 20-21 October 2016, Jakarta, Indonesia & Vladimir State University, Vladimir, Russia

Ford Lumban Gaol, Natalia Filimonova, Fonny Hutagalung
June 20, 2017

Managing Service, Education and Knowledge Management in the Knowledge Economic Era contains papers that were originally presented at the 2016 International Congress on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2016), held 8-9 October 2016 & 20-21 October...

Introduction to Terrorism, Second Edition

David H. McElreath, Carl J. Jensen, Michael Wigginton, Chester L. Quarles, Stephen Mallory, Daniel Adrian Doss, Robert Nations
June 15, 2017

Written for students and professionals in the fields of Criminal Justice, Homeland Security, National Security, and Intelligence, this textbook presents a critical examination of the topic of terrorism. It covers its historical roots and proceeds through events in history to present-day...

Evolving Innovation Ecosystems: A Guide to Open Idea Transformation in the Age of Future Tech

Carol L. Stimmel
June 09, 2017

While emerging technologies create massive opportunity, especially for investors and companies that seek more adaptable forms of economic growth than currently available, value is held inert by traditional approaches, patents, and other closed systems. Yet, open data, content, and information may...

Lean Culture for the Construction Industry: Building Responsible and Committed Project Teams, Second Edition

Gary Santorella
June 07, 2017

Many of the struggles that we are currently experiencing when attempting to implement Lean in the construction environment are the direct result of applying Lean tools out of proper context. Understanding Lean as an overall operating system will help to avert this all too common pitfall. An...

Hospitality Marketing and Consumer Behavior: Creating Memorable Experiences

Vinnie Jauhari
June 05, 2017

Creating memories and joyous experiences for consumers is a key dimension affecting the profitability and growth of a hospitality firm. Drawing on global experiences, this new book, Hospitality Marketing and Consumer Behavior: Creating Memorable Experiences, looks at the diverse factors that create...

Intermodal Freight Transport and Logistics

Jason Monios, Rickard Bergqvist
June 02, 2017

Applying sophisticated management techniques to freight transport offers the potential for significant cost savings as well as greater efficiency. Yet the inherent complexity of intermodal transport presents many challenges. This practical textbook on the operations of intermodal transport and...

Practitioner’s Guide to Business Impact Analysis

Priti Sikdar
June 01, 2017

This book illustrates the importance of business impact analysis, which covers risk assessment, and moves towards better understanding of the business environment, industry specific compliance, legal and regulatory landscape and the need for business continuity. The book provides charts, checklists...

Quality Management: Theory and Application

Peter D. Mauch
May 24, 2017

In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation of quality management and our ability to measure it. Ultimately, the practice of quality strayed from being a business practice to become...

Early Equipment Management (EEM): Continuous Improvement for Projects

Dennis McCarthy
May 24, 2017

When capital projects fail to deliver, it is usually not due to technical reasons but a combination of behavioral pitfalls, unclear accountabilities and gaps in design, specification, and/or project-management processes. Early Equipment Management (EEM): Continuous Improvement for Projects...

The Handbook of Market Research for Life Science Companies: Finding the Answers You Need to Understand Your Market

Jean-Francois Denault
May 24, 2017

As innovation moves from the lab to the market, a new research phase begins for the entrepreneur: the market research phase. Inspired by a new technology that can change the world, critical questions need to be addressed. Is there a market for my innovation? Who are my clients? What do they need?...

Managing Web Projects

Edward B. Farkas
May 22, 2017

Getting Web projects done right and delivered on time is all about efficiency. Putting the information you need and tools you can rely on at your ready disposal—Managing Web Projects—is a complete guide for project managers in the Internetworking industry. Whether you are a Web developer or an...

The Banking Crisis Handbook

Greg N Gregoriou
May 22, 2017

Explores the Origin of the Recent Banking Crisis and how to Preclude Future Crises Shedding new light on the recent worldwide banking debacle, The Banking Crisis Handbook presents possible remedies as to what should have been done prior, during, and after the crisis. With contributions from...

Conferences

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